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From198US$ /night
Check-in
17Dec2025Select date
Check-out
18Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Boulevard Kukulkan Km 3, Cancun, Mexico
-
Near beautiful beaches
Very good
7.9
7.5
/10
4.4
/5

Location

Cancun Bay All Inclusive Hotel occupies a prime position at the entrance to the Cancun Hotel Zone, directly facing the Bay of Isla Mujeres. This location provides easy access to white sandy beaches ideal for relaxation and water sports. Guests can enjoy sunset walks along the shore while being centrally located to explore the region's attractions.

Rooms

The hotel offers 133 rooms, including Standard, Ocean View Superior, Junior Suites, and Master Suites. The Family Master Suite accommodates up to 8 adults in three separate bedrooms, each with an en-suite bathroom. All room types are equipped with air conditioning, cable TV, and a safe for valuables.

Dining

Dining options include El Faisán, a buffet-style restaurant offering a variety of international cuisines, and La Vista Sushi Zen, specializing in Asian flavors. Guests can also enjoy Italian dishes at La Trattoria, featuring pizzas and paninis. The hotel includes four restaurants and two bars to cater to every culinary preference.

Wellness

The hotel provides therapeutic massages in a dedicated spa area, available both in private cabins and beachfront locations. Guests can unwind in the outdoor pool and relax on the deck with hammocks overlooking the sea. Daily wellness activities and entertainment options enhance the overall experience for guests seeking rejuvenation.

Family-Friendly Amenities

Children stay free at Cancun Bay Hotel, making it a family-centric destination. The spacious Family Junior Suites provide comfortable accommodations for families or groups. Additionally, the hotel offers activities tailored for younger guests, ensuring engaging experiences during their stay.

Highlights

Location: prime position at the entrance to the Cancun Hotel Zone

Rooms: 133 rooms including Family Master Suite

Dining: four restaurants and two bars

Wellness: therapeutic massages available in private cabins or beachfront

Family-Friendly: children stay free with Family Junior Suites

“Cancun Bay All Inclusive Hotel sits in a sweet spot, slightly removed from the main nightlife, which is a plus for a quieter stay. From what I gathered, families find this place suits them, particularly with those spacious junior suites. I think the range of restaurants is a real draw, too, with both themed buffets and specialty spots.”
Hotel logo
Olivia StoneManaging Editor at Familyresort
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Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations
Superior Ocean View
2 persons
31 m² 
1 King-size bed
Shower
Coffee machine
Standard Double Room
2 persons
31 m² 
1 King-size bed
Shower
Coffee machine
Junior Suite
2 persons
56 m² 
2 King Size Beds
Shower
Coffee machine
Master Suite
2 persons
96 m² 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
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Room Availability & Price Calendar

Find availability and check prices for your dates now!

Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Table tennis
  • Yoga class
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Cancun Bay All Inclusive Hotel offers a delightful array of dining venues that celebrate both local flavors and international cuisine. Guests can indulge in vibrant meals with family-friendly settings, making every dining experience a joyous occasion.
Cancun Bay All Inclusive Hotel Restaurant photo
Cancun Bay All Inclusive Hotel Restaurant photo
Cancun Bay All Inclusive Hotel Restaurant photo

Faisan

Italian and Mexican
Ambiance
Family-friendly with a warm and inviting atmosphere
Key Offerings
Highlights include vegetarian, vegan, gluten-free, and dairy-free options, perfect for accommodating diverse dietary needs. Enjoy leisurely breakfast, brunch, lunch, and dinner.
Reservation
No
Open for breakfast, brunch, lunch, and dinner

La piña Continental Breakfast

Continental breakfast offerings
Ambiance
Casual and relaxed, perfect for a quick morning meal
Key Offerings
Start your day with a selection of continental breakfast items served in a cozy setting.
Reservation
No
Open daily from 07:00 - 17:00

La Vista Sushi Zen

Japanese and sushi
Ambiance
Family-friendly, combining traditional and modern design elements
Key Offerings
Savor a variety of sushi and Japanese dishes in a comfortable setting. Dinner is served with a focus on fresh ingredients and artistry.
Reservation
No
Open for dinner

BBQ

Tex-Mex and Grill/BBQ
Ambiance
Family-friendly with a blend of traditional and modern decor
Key Offerings
Enjoy hearty Tex-Mex grilled favorites in a relaxed, welcoming environment.
Reservation
No
Open for dinner

Tratoria

Italian
Ambiance
Family-friendly, traditional, and modern setting
Key Offerings
Experience authentic Italian cuisine during dinner, celebrating classic flavors in a comfortable setting.
Reservation
No
Open for dinner

Location

Boulevard Kukulkan Km 3, Cancun, Mexico
Map view
Boulevard Kukulkan Km 3, Cancun, Mexico
Nearby
Marina Cha-Chi
40 m
Beach
Playa Temptation
280 m
Linda Beach
540 m
Beach
The Ocean Spa Beach
540 m
Restaurants
Las Hijas De La Tostada
1.4 km
Boulevard Kukulcan,166 Hotel Zone
Las Hijas De La Tostada Cancun
310 m
km 3.5 Blvd. Kukulcan
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Scenic Tower Cancun
Scenic Tower Cancun
12-minute walk
Panoramic views of Cancun from 110 meters high. A stunning 360-degree observation deck perfect for breathtaking photos.
Float Fun Cancun
Float Fun Cancun
20-minute walk
A water attraction with inflatable slides and obstacles. Ideal for families seeking fun and active water play.
Museum of Popular Mexican Art
10-minute walk
Cultural exhibits showcasing traditional Mexican art. Engaging displays that provide a deeper understanding of local heritage.
Puerto Cancun Marina Town Center
Puerto Cancun Marina Town Center
25-minute walk
A shopping and dining destination by the marina. Offers a mix of local and international brands, along with waterfront restaurants.
Water Sports at Playa Langosta
25-minute walk
Thrilling water sports including jet skiing and paddleboarding. Rentals available at the beach, perfect for adventure seekers.
Relaxation at The Ocean Spa Beach
7-minute walk
Serene beach setting ideal for sunbathing and relaxation. Enjoy spa treatments with views of the Caribbean.
Las Hijas De La Tostada
Las Hijas De La Tostada
4-minute walk
Casual eatery specializing in delicious tostadas. Fresh seafood dishes in a vibrant atmosphere, perfect for lunch or dinner.
Galeon Capitan Hook
14-minute walk
Dinner show restaurant featuring a pirate-themed spectacle. Enjoy a fun evening with steak and seafood in an exciting setting.
Captain Hook
10-minute walk
Live entertainment with a pirate show at sea. Great for families and couples seeking a unique night out.
Torre Escenica Cancun
10-minute walk
A revolving scenic tower offering stunning views of Cancun at night. Perfect for couples looking for a romantic experience.
Getting around
City Centre
Cancun9 min  ·  5.6 km
Airports
Isla Mujeres, Quintana Roo (ISJ)31 min  ·  20.1 km
Cancun International Airport (CUN)32 min  ·  20.8 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
At the hotel Cancun Bay All Inclusive guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
70
Former name
Q BAY Suites
Questions of the users
About Cancun Bay All Inclusive Hotel
Does the all-inclusive package at Cancun Bay include all types of alcoholic beverages?
12 November 2024
Yes, the all-inclusive packages cover a wide selection of alcoholic drinks, including cocktails, house wine, soft drinks, and bottled water.
How many meals can I enjoy each day during my stay? Is there a gym available for workouts?
25 December 2024
Guests can enjoy multiple meals throughout the day at the consumer centers, and there is also a fully equipped gym available.
Is there a swim-up bar for guests to enjoy while relaxing in the water?
17 January 2025
Yes, there is a jacuzzi bar facing the ocean that guests will surely love.
What is the ideal time to plan a holiday at Cancun Bay for enjoying the beach?
8 February 2025
Since Cancun has fabulous weather year-round, guests can visit at any time for a perfect beach holiday.
I read that this resort is all-inclusive; does that cover all meals, drinks, and additional services?
15 March 2025
The all-inclusive plan includes all meals, drinks (both alcoholic and non-alcoholic), and room service for a fee of 5 USD, which covers taxes and services.
Is there a private beach that guests can access easily from the resort?
6 April 2025
Yes, there is a small private beach located right next to the property for guests to enjoy.
Does Cancun Bay offer shuttle services from the airport, and are meals included without any extra charges?
20 May 2025
The resort does not offer free airport shuttle services, but a transfer can be arranged for an additional fee. All meals and drinks are included in the all-inclusive package.
Could you explain what 'full board included' means in comparison to 'all-inclusive'?
28 June 2025
Both terms generally refer to the same meal plan; however, full board typically includes meals without the additional beverages covered in the all-inclusive plan.
What kind of dining options are available at the resort? Can guests smoke on the balcony?
11 July 2025
Guests can enjoy buffet-style meals as well as a la carte options at different restaurants. Smoking is not permitted in rooms, but it's allowed on balconies if doors are closed.
What amenities can guests expect at the spa, and what are the pricing details?
22 August 2025
The spa offers relaxing massages starting from 35 USD for a 40-minute session, providing a perfect way to unwind.

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